Frequent questions

What is the preparation time?
Our preparation time for products in stock is from 24 to 48hrs.

Shipping is totally FREE to from 1 Yucabana and men's shoes.
The cost of sandals for women is calculated on the payment screen.

Do you have express shipping?
The cost of express shipping is calculated on the payment screen.

How long does it take to receive my order?
It will arrive from 1 to 5 business days at your address in normal service and express from 1 to 2 days.

• What packages do you handle?
Redpack, Estafeta, DHL, Fedex

What happens if I don't choose my size correctly?

We handle changes at no additional cost. Just keep in mind the time for your new garment to arrive can vary from 2 to 5 business days.

What payment methods do you accept?
Visa, Mastercard, AMEX, Apple Pay and Paypal and Mercado pago.